AT&T uses Twitter during service outage

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AT&T uses Twitter during service outage

http://news.cnet.com/8301-1035_3-10216712-94.html?part=rss&subj=news&tag=2547-1_3-0-5

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Social media rising as a marketing tool

Social media rising as a marketing tool

http://www.tahoedailytribune.com/article/20090321/NEWS/903209978/-1/RSS

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