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Poor Call-Center Service Angers Indians, Too

April 30, 2009 by Leave a Comment

http://www.businessweek.com/globalbiz/content/apr2009/gb20090424_777061.htm?chan=top+news_top+news+index+-+temp_news+%2B+analysis

With better-paid, better-trained operators working for foreign call centers, Indian consumers are often frustrated by the service they get

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